I find friction, solve it,and make it stick.
I help healthcare practices and professional services firms remove operational friction. Whether it's automating documentation, redesigning workflows, or rolling out new tools, I stay through adoption until it actually works.
Hours → Minutes
Document drafting at a solo law firm after replacing manual workflows with an AI-powered template library
Full Adoption
Entire clinical team using AI documentation within weeks, each saving hours weekly on notes
Sustained Growth
Patient reviews after embedding QR-based feedback capture into every visit
Good plans fail without good execution.
Implementation is where most efforts stall. Not from lack of strategy, but from friction in the systems, workflows, and habits that need to change.
How I work
Map
Understand how the work actually moves before touching any configuration.
Build
Fit the system to the workflow, not the other way around.
Launch
Stay through the first weeks until the new way becomes the default.
Recent Work
Tax Relief Counsel
Workflow AutomationBuilt an LLM-powered drafting automation system for a solo law firm using Claude Code. Mapped intake and communication workflows, surfaced bottlenecks, and created a template library that reduced document generation time by 85%.
